Refund policy

Refund & Returns Policy — Wander Wild Co

Last updated: September 24, 2026

Made-to-order products

Every item in our store is printed specifically for you after you order — we don't keep inventory on shelves. Because of this, we cannot accept returns or offer refunds for change of mind, including sizing issues. Please check the size chart on each product page carefully before ordering.

When we will make it right

If something is wrong with your order, we've got you covered. Contact us within 14 days of delivery and we will replace the item or issue a refund for:

Damaged in transit — item arrives damaged (photos help).
Printing defects — misprints, incorrect colors, or artwork errors.
Wrong item — you received a different design, product, or size than you ordered.

To request a replacement or refund, email hagg4rd@proton.me with your order number and a photo of the issue.

Shipping costs

Original shipping charges are non-refundable. If we send a replacement for a defective or incorrect item, we cover the replacement shipping.

Processing time

Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your payment provider.

Chargebacks

If you believe you were charged in error, please contact us first — we're happy to sort it out and can usually resolve things faster than a bank dispute.